1.Shipping Method and Cost
Shipping cost
● $14.99 charge of the order within $224.99.
● Free shipping on orders over $225, except for heavy goods.
Shipping method
The shipping method and time vary according to different products of different brand suppliers. Customers can find the estimated shipping time at the bottom of the product page. Please kindly notice that during peak sale season, the delivery time of packages may take a little bit longer.
2.Shipping Country
All products on My Clear Alpha are available in the following countries:
Singapore,
Japan,
Korea,
Australia,
Hungary,
Luxembourg,
Austria,
Germany,
Italy,
Czech Republic,
Belgium,
France,
Poland,
Sweden,
Switzerland,
United Kingdom ,
Netherlands,
Portugal,
Spain,
Canada,
Mexico
United States (not including HI, PR, and AK)
If you are outside these countries, you can contact us at contact@myclearalpha.com or chat with us by online Customer Support to consult about any product’s delivery regions.
3.Custom Tax
Taxes may apply for imported goods/services and are regulated by the country’s law. My Clear Alpha is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.
4.Shipping Time
After the order is generated, we will ship it in 3-4 working days, and it is expected to be delivered to the customer in 9-15 days. Except for special reasons and irresistible reasons.
If you place an order in our store, please add your APARTMENT NUMBER when filling in the address. Otherwise, we will not be responsible for the failure of the goods to deliver.